North Carolina Public Records Act: Overview and Key Details

  • By: Tara Astbury
  • April 5, 2024
a group of people at a table listening to a presenter from the group

The North Carolina Public Records Act (NCPRA) is a cornerstone of transparency, granting the public the right to access records held by state and local government agencies. Its aim is to facilitate public oversight and ensure accountability in government operations. Understanding the NCPRA is crucial for both government officials (mayor, city treasurer, etc.) and citizens alike. Read on for an overview of the NCPRA.

What is the North Carolina Public Records Act?

The North Carolina Public Records Act (NCPRA) is a law that grants the public the right to access state and local government records held by North Carolina agencies. The law was enacted to ensure transparency and accountability in government operations. This act outlines the rights of individuals to obtain copies of and examine public records.

The NCPRA definition of a public record goes beyond physical documents to encompass electronic records, emails, photographs, and other materials created or received by government agencies in the course of their official duties. In addition, the Act:

  • Establishes limitations on access to information deemed confidential for reasons of public safety, personal privacy, or national security.
  • Outlines procedures for requesting records, the timeframe for agencies to respond, and the potential associated fees for copying or reproducing records.
  • Empowers the Attorney General’s Office with the responsibility of issuing legal opinions and guidance on interpreting the Act, ensuring consistent application across the state.

Citizens can leverage their knowledge of the rights outlined in the NCPRA to stay informed and hold their government accountable. 

Scope of North Carolina Public Records Act

The NCPRA applies to a wide range of records held by government agencies, including:

  • Meeting minutes
  • Budgets and financial reports
  • Emails and other communications
  • Permits and licenses
  • Contracts and agreements
  • Data and other electronic records

Right to Inspect Public Records

The North Carolina Public Records Act guarantees the right of any person to inspect public records during regular business hours and under reasonable supervision by the custodian of the records. This firsthand inspection can be crucial for tasks such as verifying the accuracy of information, identifying patterns or trends within the data, and gaining a more nuanced understanding of the context surrounding the records. 

Right to Copy Public Records

The NCPRA extends the right to not only inspect public records, but also to obtain copies of them. The allows individuals, like a curious citizen or a city planner researching zoning regulations, to request copies in various formats, including paper, electronic (CD, email attachment), or other media reproducible by the agency. This flexibility ensures individuals can access the information in a way that best suits their needs.

Responding to Requests

Public agencies, including the office of the city administrator, are obligated to respond to public records requests within a reasonable timeframe.

Form in Which Records are Provided

The public agency must provide records in the form requested if it is capable to do so. Under G.S. 132-6.2(a), persons requesting copies “may elect to obtain in any and all media in which the public agency is capable of providing them.” This means agencies must strive to fulfill requests for:

  • Paper copies: This remains the most common format requested, and agencies should have the capacity to provide paper copies at a reasonable cost.
  • Electronic copies: Many individuals prefer electronic copies for ease of storing and sharing. Agencies should, whenever possible, accommodate requests for formats like PDFs, spreadsheets, or emails.
  • Other formats: If technically feasible, the agency should consider providing the records in the format originally used to create or store them, such as audio recordings or specific software formats.

Time for Response

According to G.S. 132-6(a), custodians of records must provide public records to be inspected “at reasonable times and under reasonable supervision.” It also requires copies to be provided “as promptly as possible.” 

A prompt response to an easily procured document should be within a few hours to 1-2 days. More complex requests may require additional time, but the agency should communicate any delays and provide an estimated timeframe for fulfillment.

Getting Started With eScribe

Understanding and complying with the NCPRA is essential for local government agencies. However, managing public records requests alongside core government functions can be time-consuming and complex. This is where eScribe comes in.

eScribe is a meeting management platform built with the public sector in mind. The platform streamlines the public records request process through the following features: 

  • Centralized request portal: A user-friendly platform for individuals to submit public records requests electronically.
  • Automated workflows: Efficient routing and processing of requests, ensuring timely responses and adherence to NCPRA guidelines.
  • Secure storage and access: Secure digital storage of public records and controlled access for authorized personnel.

By leveraging the software, public agencies can significantly improve their ability to manage public records requests, while individuals can experience a more streamlined and efficient process for obtaining the information they seek.

To learn more about how OnBoard empowers organizations to achieve excellence in board governance, read our City of Greensboro Case Study.